All individual bookings must be Pre-paid at least 24 hrs prior to the lesson.
All Block booked lesson's must be Pre-paid at least 24 hrs prior to the lesson
Block booked lesson packages such as : Get started, Kick start & On the Road, are non refundable / non transferable.
All Block booked lesson's packages must be used within six months of purchase.
If Booking test day car hire you are expected to commit to a minimum of 3 x 2 hr pre-paid lessons (Assessment following DVSA standards for L Test will be undertaken).
CANCELLATIONS
Anyone wishing to change /Cancel their lesson must provide at least 24 hrs prior notice.
Lessons which are cancelled on the day will be charged or Hrs taken from the Pre-paid block booking.
All Cancellations to be sent via text/email
Driving Test Cancellations (via pupil) firstly must be completed on line https://www.gov.uk/cancel-driving-test and then inform your instructor giving at least 24 hrs notice
Driving tests that are Cancelled on the day (by the Pupil) will lose the test fee & instructor car fee
CANCELLATIONS Due to Covid 19
If Cancellation is Covid 19 related this can be done on the day with no Fee Charged and lesson re-arranged.
Please try and Help the instructor by being available where possible for your call & Health check questionnaire prior to your lesson.
Please remember that a Cancellation for COVID 19 reasons will mean 7/14 Day isolation period dependant on your circumstances.
A follow up Call & Health check will be completed when your are due to return to lessons.
Please make Your instructor aware immediately of any changes in your health .