All individual bookings must be Pre-paid at least 24 hrs prior to the lesson.
All Block booked lesson's must be Pre-paid at least 24 hrs prior to the lesson
Block booked lesson packages such as : Get started, Kick start & On the Road, are non refundable / non transferable.
All Block booked lesson packages must be used within 3 months of purchase.
If Booking test day car hire you are expected to commit to a minimum of 3 x 2 hr pre-paid lessons (Assessment following DVSA standards for L Test will be undertaken).
CANCELLATIONS
Anyone wishing to change /Cancel their lesson must provide at least 24 hrs prior notice.
Lessons which are cancelled on the day will be charged in full or Hrs taken from the Pre-paid block booking.
All Cancellations to be sent via text/email
Driving Test Cancellations (via pupil) firstly must be completed on line https://www.gov.uk/cancel-driving-test and then inform your instructor giving at least 24 hrs notice
Driving tests that are Cancelled on the day (by the Pupil) will lose the test fee & instructor car fee
CANCELLATIONS Due to Covid 19
If Cancellation is Covid 19 related this has to be done at least 24 hrs prior to the lesson, No Fee Charged and lesson re-arranged.
Please try and Help the instructor by being available where possible for your call & Health check questionnaire prior to your lesson.
Please remember that a Cancellation for COVID 19 reasons will mean 5/10 Day isolation period dependant on your circumstances.
A follow up Call & Health check will be completed when your are due to return to lessons.
Please make Your instructor aware immediately of any changes in your health .